Orders will generally be packed and shipped within 2-3 business days, but we may sometimes experience delays and could take up to 5-7 business days, depending on product availability. Please send an email to email@example.com to check on an order if expedited service is required.
We are a small business and at times it's possible that someone has purchased your size. We are happy to try to locate more sizes and can be reached at info@hanhcollection for any additional inquiries.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Orders that are Texas-bound will be charged sales tax.
All merchandise must be returned in its original packaging. Merchandise must be unused, unworn, unwashed, and in an unaltered condition. All original tags must be attached and a copy of your invoice must be enclosed. You have 14 days to return an item/items from the day you received your order. To initiate a return, please contact us at firstname.lastname@example.org and we will respond to your request with additional instructions.
Hanh Collection does not formally offer exchanges, please email us at email@example.com to arrange for an exchange wihin the mainland United States.
Once the warehouse receives and processes your rturn, we will issue a refund to your original form of payment minus any shipping fees. Please allow up to 2 weeks to complete this process.
For exact measurements of an item, or any questions about sizing, please email firstname.lastname@example.org. A general size guide can be found on each Product Page near the size avaialability.